{"id":1062,"date":"2018-02-10T11:40:00","date_gmt":"2018-02-10T18:40:00","guid":{"rendered":"https:\/\/www.qimacros.com\/lean-six-sigma-blog\/?p=1062"},"modified":"2022-08-23T15:16:01","modified_gmt":"2022-08-23T21:16:01","slug":"reducing-patient-falls-case-study","status":"publish","type":"post","link":"https:\/\/www.qimacros.com\/lean-six-sigma-blog\/reducing-patient-falls-case-study\/","title":{"rendered":"Reducing Patient Falls \u2013 A Case Study"},"content":{"rendered":"<p>The Joint Commission Journal on Quality and Patient Safety (Feb 2018) has an article entitled \u201cTemporal Trends in Fall Rates with the Implementation of a Multifaceted Fall Prevention Program.\u201d Ouch!<\/p>\n<p>I believe the story could have been told easily with quality improvement tools, so here\u2019s how I\u2019d go about it. First, there are a number of tables (i.e., spreadsheets of performance data) like the one below.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-1066 aligncenter\" src=\"https:\/\/www.qimacros.com\/lean-six-sigma-blog\/wp-content\/uploads\/JCAHO-Falls-Rates-Data.png\" alt=\"jcaqo falls rates data\" width=\"568\" height=\"340\" srcset=\"https:\/\/www.qimacros.com\/lean-six-sigma-blog\/wp-content\/uploads\/JCAHO-Falls-Rates-Data.png 568w, https:\/\/www.qimacros.com\/lean-six-sigma-blog\/wp-content\/uploads\/JCAHO-Falls-Rates-Data-300x180.png 300w, https:\/\/www.qimacros.com\/lean-six-sigma-blog\/wp-content\/uploads\/JCAHO-Falls-Rates-Data-115x69.png 115w\" sizes=\"auto, (max-width: 568px) 100vw, 568px\" \/><\/p>\n<p>The first year, 2003, had only 200 falls because they started measuring in July. The first full year of measurement was 2004.<\/p>\n<p>It would be easy to turn these into control charts, but the authors chose a boxplot with a trend line of predicted falls. The boxes and whiskers and outliers are so dense that they make this chart unreadable. In the data visualization world, I\u2019d consider this to be \u201cchart junk.\u201d<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-1069 aligncenter\" src=\"https:\/\/www.qimacros.com\/lean-six-sigma-blog\/wp-content\/uploads\/JCAHO-Falls-Rates-Chart.jpg\" alt=\"\" width=\"577\" height=\"422\" srcset=\"https:\/\/www.qimacros.com\/lean-six-sigma-blog\/wp-content\/uploads\/JCAHO-Falls-Rates-Chart.jpg 577w, https:\/\/www.qimacros.com\/lean-six-sigma-blog\/wp-content\/uploads\/JCAHO-Falls-Rates-Chart-300x219.jpg 300w, https:\/\/www.qimacros.com\/lean-six-sigma-blog\/wp-content\/uploads\/JCAHO-Falls-Rates-Chart-115x84.jpg 115w\" sizes=\"auto, (max-width: 577px) 100vw, 577px\" \/><br \/>\nWhat if we used an XmR chart of falls per year and \u201cghosted\u201d the first point? A number of improvements from 2004-2009 reduced the rate. Hourly rounding in 2010 resulted in the biggest drop. Subsequent improvements did not seem to affect the falls rate.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-1063\" src=\"https:\/\/www.qimacros.com\/lean-six-sigma-blog\/wp-content\/uploads\/XmR-chart-falls-rates-revised.png\" alt=\"\" width=\"572\" height=\"465\" srcset=\"https:\/\/www.qimacros.com\/lean-six-sigma-blog\/wp-content\/uploads\/XmR-chart-falls-rates-revised.png 572w, https:\/\/www.qimacros.com\/lean-six-sigma-blog\/wp-content\/uploads\/XmR-chart-falls-rates-revised-300x244.png 300w, https:\/\/www.qimacros.com\/lean-six-sigma-blog\/wp-content\/uploads\/XmR-chart-falls-rates-revised-115x93.png 115w\" sizes=\"auto, (max-width: 572px) 100vw, 572px\" \/><br \/>\nNow we can look at some of the types and locations of falls. Here\u2019s the data. Again, it\u2019s a spreadsheet that\u2019s a bit hard to read.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-1067 aligncenter\" src=\"https:\/\/www.qimacros.com\/lean-six-sigma-blog\/wp-content\/uploads\/JCAHO-types-of-falls.png\" alt=\"\" width=\"508\" height=\"346\" srcset=\"https:\/\/www.qimacros.com\/lean-six-sigma-blog\/wp-content\/uploads\/JCAHO-types-of-falls.png 508w, https:\/\/www.qimacros.com\/lean-six-sigma-blog\/wp-content\/uploads\/JCAHO-types-of-falls-300x204.png 300w, https:\/\/www.qimacros.com\/lean-six-sigma-blog\/wp-content\/uploads\/JCAHO-types-of-falls-115x78.png 115w\" sizes=\"auto, (max-width: 508px) 100vw, 508px\" \/><\/p>\n<p>What if we used Pareto charts to narrow the focus? 40-79 year olds are most likely to fall (or there may be fewer 80+ year old patients).<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-1080 aligncenter\" src=\"https:\/\/www.qimacros.com\/lean-six-sigma-blog\/wp-content\/uploads\/falls-by-age-group-2.png\" alt=\"\" width=\"556\" height=\"302\" srcset=\"https:\/\/www.qimacros.com\/lean-six-sigma-blog\/wp-content\/uploads\/falls-by-age-group-2.png 556w, https:\/\/www.qimacros.com\/lean-six-sigma-blog\/wp-content\/uploads\/falls-by-age-group-2-300x163.png 300w, https:\/\/www.qimacros.com\/lean-six-sigma-blog\/wp-content\/uploads\/falls-by-age-group-2-115x62.png 115w\" sizes=\"auto, (max-width: 556px) 100vw, 556px\" \/><br \/>\nMost falls occur in surgical or step down (between ICU and med\/surg) units. Seems like this would be an easy way to laser focus improvements to reduce falls.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-1079 aligncenter\" src=\"https:\/\/www.qimacros.com\/lean-six-sigma-blog\/wp-content\/uploads\/falls-by-unit-2.png\" alt=\"\" width=\"542\" height=\"301\" srcset=\"https:\/\/www.qimacros.com\/lean-six-sigma-blog\/wp-content\/uploads\/falls-by-unit-2.png 542w, https:\/\/www.qimacros.com\/lean-six-sigma-blog\/wp-content\/uploads\/falls-by-unit-2-300x167.png 300w, https:\/\/www.qimacros.com\/lean-six-sigma-blog\/wp-content\/uploads\/falls-by-unit-2-115x64.png 115w\" sizes=\"auto, (max-width: 542px) 100vw, 542px\" \/><\/p>\n<p>Of course, this data is spread over 11 years, so we don\u2019t have the data to analyze recent performance, but it must exist.<\/p>\n<p>Aren&#8217;t these charts easier to understand than spreadsheets and box plots? Don&#8217;t they tell a better story?<\/p>\n<p>Authors sometimes complicate their analysis for journals as if it\u2019s a requirement for publication. What if we got back to telling improvement stories with a few more charts and a lot less words?<\/p>\n","protected":false},"excerpt":{"rendered":"<p>The Joint Commission Journal on Quality and Patient Safety (Feb 2018) has an article entitled &ldquo;Temporal Trends in Fall Rates with the Implementation of a Multifaceted Fall Prevention Program.&rdquo; Ouch! I believe the story could have been told easily with quality improvement tools, so here&rsquo;s how I&rsquo;d go about it. First, there are a number [&hellip;]<\/p>\n","protected":false},"author":4,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[163,1,5,7],"tags":[48,168,170],"class_list":["post-1062","post","type-post","status-publish","format-standard","hentry","category-healthcare","category-jay-arthur-blog","category-qi-macros","category-six-sigma","tag-insights-tagged-as-healthcare","tag-qi-macros","tag-six-sigma"],"_links":{"self":[{"href":"https:\/\/www.qimacros.com\/lean-six-sigma-blog\/wp-json\/wp\/v2\/posts\/1062","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.qimacros.com\/lean-six-sigma-blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.qimacros.com\/lean-six-sigma-blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.qimacros.com\/lean-six-sigma-blog\/wp-json\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/www.qimacros.com\/lean-six-sigma-blog\/wp-json\/wp\/v2\/comments?post=1062"}],"version-history":[{"count":9,"href":"https:\/\/www.qimacros.com\/lean-six-sigma-blog\/wp-json\/wp\/v2\/posts\/1062\/revisions"}],"predecessor-version":[{"id":5975,"href":"https:\/\/www.qimacros.com\/lean-six-sigma-blog\/wp-json\/wp\/v2\/posts\/1062\/revisions\/5975"}],"wp:attachment":[{"href":"https:\/\/www.qimacros.com\/lean-six-sigma-blog\/wp-json\/wp\/v2\/media?parent=1062"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.qimacros.com\/lean-six-sigma-blog\/wp-json\/wp\/v2\/categories?post=1062"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.qimacros.com\/lean-six-sigma-blog\/wp-json\/wp\/v2\/tags?post=1062"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}