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Improvement Insights Blog

Posts tagged "Control Chart"

How Crisis Affects U.S. Healthcare Workers

Back in 2002, thousands of miles from New York City, I worked with a hospital in Oregon. I was amazed to find that they had staffing data from 9/11 about the up and down for that month. As you can see in this X Chart, absenteeism (understaffing) was lower for each of the four following days, 9/12-15, and then recovered. I have noticed this pattern with COVID-19 as well: a week of paralysis followed by a return to normal. Unfortunately, healthcare workers haven’t had the luxury of downtime when dealing with the new crisis.
2001 hospital staffing downturn

So don’t be surprised if crisis and uncertainty cause you or someone you know to hit the pause button.

Posted by Jay Arthur in Healthcare, Jay Arthur Blog, Lean, QI Macros.

3/10/20 QI Macros Webinar

More than 60 people signed up for this webinar, with Jay Arthur demonstrating how to use some of the useful features of QI Macros, as well as some of the new features introduced in recent releases of the software.

Some attendees were familiar with the software and already use it, some had only begun to use it; all were interested in learning new ways that QI Macros can help them with their Agile Lean Six Sigma and Quality Improvement efforts. (You can hear him answering questions and comments typed in by webinar attendees.)



If you saw a feature demonstrated in the webinar that might have been added to QI Macros after the version you’re using (for instance, the Templates Wizard, the Fixed Limit indicator or the automated Process Change Wizard), you may need to purchase an upgrade to bring your QI Macros to the current version.

Posted by Jay Arthur in Data Mining, Excel, QI Macros, Webinar.

IHI Trillion Dollar Checkbook Webinar, 2 of 3

Webinar 2 of 3: March 5, 2020 More than 60 people signed up for this webinar, with Jay Arthur first doing an overview on the IHI’s goal, and then going into more detail and highlighting examples on how implementing Agile Lean Six Sigma can speed an organization’s improvement process and better sustain results.  

Posted by Jay Arthur in Data Mining, Healthcare, Webinar.

IHI Trillion Dollar Checkbook Webinar, 1 of 3

Webinar 1 of 3: February 12, 2020

More than 60 people signed up for this webinar, with Jay Arthur doing an overview on the IHI’s goal, and how implementing Agile Lean Six Sigma can speed an organization’s improvement process and better sustain results.

 



Posted by Jay Arthur in Agile Lean Six Sigma, Data Mining, Healthcare, Webinar.

2/11/20 QI Macros Webinar

More than 50 people signed up for this webinar, with Jay Arthur demonstrating how to use some of the useful features of QI Macros, as well as some of the new features introduced in recent releases of the software.

Some attendees were familiar with the software and already use it, some had only begun to use it; all were interested in learning new ways that QI Macros can help them with their Agile Lean Six Sigma and Quality Improvement efforts. (You can hear him answering questions and comments typed in by webinar attendees.)



If you saw a feature demonstrated in the webinar that might have been added to QI Macros after the version you’re using (for instance, the Templates Wizard, the Fixed Limit indicator or the automated Process Change Wizard), you may need to purchase an upgrade to bring your QI Macros to the current version.

Posted by Jay Arthur in Data Mining, Excel, QI Macros, Webinar.

Agile Hacks for Making Lean Six Sigma Sticky

Some companies are discovering Agile methods for implementing Lean Six Sigma. Over 50 years of research into how cultures adapt, adopt and reject change can explain why Agile works and why it accelerates Lean Six Sigma adoption.

“I recently did a video about how Christus Health and Novartis and Underwriters Laboratories were all using Agile methods to implement Lean and Six Sigma with one day (sometimes two day) training classes that created Yellow Belts focused on making improvement. I got to thinking about that a little bit, and it turns out that there’s over 50 years of research into how cultures adopt, adapt and reject change.

Posted by Jay Arthur in Agile Lean Six Sigma, Improvement Insights, Lean, Six Sigma.

IHI’s Trillion Dollar Aim – Reduce Healthcare Waste by 50% by 2025

IHI set a goal to reduce healthcare waste by 50% by 2025. Here’s how to do it with the Trillion Dollar Prescription.

“Hi, I’m Jay Arthur, author of “Lean Six Sigma for Hospitals.” We were just out at the Institute for Healthcare Improvement conference in Orlando, Florida. [There were] like, 4500 medical doctors and nurses and CNO’s and CNMO’s and people all involved in improving healthcare quality. This is their 31st annual conference. (I can tell you based on what I was looking at on the posters, people are not really aggressively going after change…)

“The IHI announced that it’s tackling what they call the “Trillion-Dollar Checkbook.”

Posted by Jay Arthur in Agile Lean Six Sigma, Healthcare, Improvement Insights.

1/9/20 QI Macros Webinar

More than 50 people signed up for this webinar, with Jay Arthur demonstrating how to use some of the useful features of QI Macros, as well as some of the new features introduced in recent releases of the software.

Some attendees were familiar with the software and already use it, some had only begun to use it; all were interested in learning new ways that QI Macros can help them with their Agile Lean Six Sigma and Quality Improvement efforts. (You can hear him answering questions and comments typed in by webinar attendees.)



If you saw a feature demonstrated in the webinar that might have been added to QI Macros after the version you’re using (for instance, the Templates Wizard, the Fixed Limit indicator or the automated Process Change Wizard), you may need to purchase an upgrade to bring your QI Macros to the current version.

Posted by Jay Arthur in Data Mining, Excel, QI Macros, Webinar.

2020 New Year’s Resolution Part 2 – Improve

Many people take Six Sigma classes but only do one project. “One and Done” as it’s known in the trade. Make a resolution to start making improvements every month! Here are my suggestions.

“Hi, I’m Jay Arthur. It’s 2020, and last week I suggested that you go out and learn one new tool in the QI Macros every month. Now I’m also going to suggest that you set a New Year’s Resolution to make one improvement a month as well.

“Set a goal to do one improvement every month and by the end of the year, you’ll have made 12 improvements and dramatically reduced the amount of waste and rework and lost time and overtime and everything else that is involved in your world, right?

Posted by Jay Arthur in Improvement Insights, Lean, QI Macros, Six Sigma.

12/17/19 QI Macros Webinar

More than 100 people signed up for this webinar, with Jay Arthur demonstrating how to use some of the useful features of QI Macros, as well as some of the new features introduced in recent releases of the software.

Some attendees were familiar with the software and already use it, some had only begun to use it; all were interested in learning new ways that QI Macros can help them with their Agile Lean Six Sigma and Quality Improvement efforts. (You can hear him answering questions and comments typed in by webinar attendees.)



If you saw a feature demonstrated in the webinar that might have been added to QI Macros after the version you’re using (for instance, the Templates Wizard or the automated Process Change Wizard), you may need to purchase an upgrade to bring your QI Macros to the current version.

Posted by Jay Arthur in Data Mining, Excel, QI Macros, Webinar.