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Making Process Improvements Stick

The Nov-Dec 2018 HBR reports that Lean, Six Sigma and Agile “always work well initially, but often the gains fade quickly.”

  • 21% of improvement projects failed to yield any improvements
  • Only one-third of improvements continued to yield results after two years.

What’s needed to sustain improvements?

  • Consistent measurement and monitoring (i.e., control charts)
  • Leadership support and coaching
  • Avoid initiative fatigue caused by jumping from one improvement initiative to another.

Start monitoring your improvement projects using QI Macros control charts.
Download a free trial at https://www.qimacros.com.

Posted by Jay Arthur in Jay Arthur Blog, Lean, QI Macros, Six Sigma.

Great Training Robbery

Consultants, trainers and professors are wasting students’ time on things they don’t need to know to solve problems they don’t have to impress people they don’t like.

 

Posted by Jay Arthur in Improvement Insights, Jay Arthur Blog, Lean, Six Sigma.

Tell a Friend About QI Macros

If you appreciate how much QI Macros helps you, please tell a friend about the software!

Why? Honestly, it’s because we we want to live in a world where more things are done right the FIRST time.

Can you imagine:

  • … a world where you don’t have to check your takeout order at the restaurant because it’s correct every single time?
  • … a healthcare system where an incorrect diagnosis happens only once every 2,000,000 patients?
  • … buying a car and knowing that the chance of any defect on the car in the first 10 years is one in 5,000,000?

That’s a world where Quality Improvement is embraced and celebrated.

Posted by Jay Arthur in Jay Arthur Blog.

Quality 4.0

Software automation is connecting everything in the supply chain. Smart devices are collecting information constantly and feeding to artificial intelligence engines to maximize profits and minimize costs. What does this mean for quality professionals?

Posted by Jay Arthur in Improvement Insights, Jay Arthur Blog, Six Sigma.

Run Charts vs Control Charts

Run charts used to be a bridge to control charts. You no longer need to build a bridge. Just start with Control Charts.

Posted by Jay Arthur in Improvement Insights, Jay Arthur Blog, QI Macros, Six Sigma.

Excellence Imperative

20th Century quality was about manufacturing. (Old school)

21st Century quality is about services. (New school)

What we need now is a fresh approach to Lean Six Sigma for the 21st Century. I call it Agile Process Innovation.

Download my free Agile Process Innovation ebook from https://www.qimacros.com/pdf/Agile-Lean-Six-Sigma.pdf.

 

Posted by Jay Arthur in Improvement Insights, Jay Arthur Blog, QI Macros, Six Sigma.

QI Macros Version 2018.10

We’re excited! From adding Menu Icons to make things easier to find (and easier to add to your Excel Quick Access Toolbar), to simplifying the standard menu to a cleaner “Wizard Menu“, to adding a Search function to answer those “Where is that one chart…” questions, to the Control Chart Template Wizard… we think this is the most powerful, easiest to use version of QI Macros that there is.

This version is compatible with:

PC operating systems Windows 10, Windows 8.1, Windows 7

PCs running Excel 365, Excel 2019, Excel 2016, Excel 2013 and Excel 2010

Mac operating systems Mojave (MacOS 10.14), High Sierra(MacOS 10.13), Sierra (MacOS 10.12), El Capitan (MacOS 10.11) or Yosemite (MacOS 10.10)

Mac machines running Excel for Mac 365 or Excel for Mac 2016

 

If you’d like to upgrade to QI Macros 2018.10, you can purchase a new license by clicking HERE.

Posted by Jay Arthur in Jay Arthur Blog, QI Macros.

The Book of Why?

Statisticians say “correlation does not equal causation,” but what if we can prove cause and effect using new tools? The Book of Why, by Judea Pearl explains how this new science of cause and effect has shifted statistics over the last 30 years.

Posted by Jay Arthur in Improvement Insights, Jay Arthur Blog, Statistics.

Mistake-Proofing With Video Learning

I recently had to do some home repairs. It’s amazing what you can learn in a 3-minute video and how much time it will save you. The same is true of Lean Six Sigma. Save yourself time and rework. Learn the easy way.

Sign up for my weekly insight videos at: https://www.qimacros.com/free-resources/newsletter/

Posted by Jay Arthur in Improvement Insights, Jay Arthur Blog, Lean, QI Macros, Six Sigma.

Mythical Man Month – Conceptual Integrity

Designing a product or service requires conceptual integrity. Here’s how I did it.

Posted by Jay Arthur in Improvement Insights, Jay Arthur Blog, QI Macros.