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Minimally Invasive Lean Six Sigma Training

One big pharma company embraced a more Agile approach to implementing Lean Six Sigma and achieved quick results. How did they do it?



“Hi, I’m Jay Arthur, author of “Lean Six Sigma Demystified” and the QI Macros [software].

“I was at the Lean Six Sigma conference for ASQ in Phoenix and Novartis gave a whole presentation about implementing Lean and Six Sigma around their sales process. It turns out they didn’t actually apply Lean and Six Sigma to the sales process, they simply optimized everything around it that supported their reps going out into the field and how the reps got paid, but they didn’t really do anything about the sales process.

Posted by Jay Arthur in Improvement Insights, Jay Arthur Blog, Lean, Six Sigma.

Process Before Projects

You’ve heard the phrase “Cart before the horse?” Well one Agile company learned a similar phrase during their implementation. Save yourself a lot of time and effort by learning this simple phrase.



“Hi, I’m Jay Arthur, author of “Lean Six Sigma for Hospitals” and the QI Macros [software]. I was at the ASQ Lean Six Sigma conference and there was a whole presentation on a company that had implemented Agile for software development, and I was kind of stunned to discover that I think they said they spent $15 million implementing Agile. Well, if you’re spending that much money, I’m not sure you’re being Agile, but anyway…

“So the one thing that they really said about implementing Agile for software improvement, the mistake they made was they started doing projects before they improved the process.

Posted by Jay Arthur in Agile Lean Six Sigma, Improvement Insights, Jay Arthur Blog.

Living Exponentially

The job description of the future doesn’t involve manual labor or basic thinking skills. The future will challenge all of us. Here’s why.



“Hi, I’m Jay Arthur, author of “Lean Six Sigma Demystified” and the QI Macros [software].

“At the ASQ Lean Six Sigma conference there was an opening keynote about the acceleration, the exponential acceleration of technology; how it’s just so much faster, so much quicker, so much… it’s just {whooshing up sound}, right? And the costs are going {whooshing down sound}, and so that’s a dramatic shift from how it used to be.Even Six Sigma used to [have to] make charts manually and do stuff like that, but that’s not how it is any more, so he suggested that you think about it in this map.

Posted by Jay Arthur in Improvement Insights, Jay Arthur Blog, Lean, Six Sigma.

The Elephant in the Room

At the 2019 ASQ Lean Six Sigma Conference in Phoenix, a number of Black Belts from major companies told me about the Elephant in the Room that they were afraid to discuss with management even though it was harming their Lean Six Sigma effort.

This isn’t the first time I’ve heard this story in companies ranging from manufacturing to healthcare.

Watch now to find out what it was.

 

“Hi, I’m Jay Arthur, author of “Lean Six Sigma Demystified” and the QI Macros [software], and I want to talk to you about the elephant in the room: The thing that I think is actually impeding Six Sigma.

Posted by Jay Arthur in Improvement Insights, Jay Arthur Blog.

Accelerating Lean Six Sigma Exponentially

At the ASQ Lean Six Sigma Conference in Phoenix, they said that the world is accelerating exponentially. Is Lean Six Sigma accelerating exponentially? If we use Agile methods to accelerate Lean Six Sigma, we can move Lean Six Sigma into the 21st century.

Posted by Jay Arthur in Improvement Insights, Jay Arthur Blog, Lean, Six Sigma.

Have You Ever Read Most of a Book Only to Discover…

…that you are missing 32 pages? Here’s a photo of my copy of David Baldacci’s novel, Long Road to Mercy:

Missing 32 pages

Started reading the page only to find a character that couldn’t be at the bottom of the Grand Canyon at this point in the book. Just when it starts building up to a resolution, I’m sent backward in time.

This is not my idea of hassle-free.

Posted by Jay Arthur in Jay Arthur Blog.

Trendlines Are Rarely Improvements

At the 2018 Magnet Nursing conference in Denver, I saw many improvement posters using line or bar charts with an added trend line to show improvement. Unfortunately, few of the trends were valid. Here’s why:

Posted by Jay Arthur in Improvement Insights, Jay Arthur Blog, QI Macros, Statistics.

Don’t Cook A Meal If You’re Not Going to Do the Dishes

Many improvement teams fail to go the extra mile to lock in their improvements. Here’s why and what to do about it:

Posted by Jay Arthur in Improvement Insights, Jay Arthur Blog.

Lean Mean Six Sigma

Is it possible to accelerate Lean Six Sigma using Agile? Yes! Find out how.

Posted by Jay Arthur in Improvement Insights, Jay Arthur Blog.

Xcel Energy Cuts The Power

Xcel left a message on our phone that we would “experience periodic electrical outages” because they are trying to conserve “natural gas usage due to cold weather.”

Can’t wait to reset all of our digital clocks.

Posted by Jay Arthur in Jay Arthur Blog.