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The Next Decimal Place

SPC software companies keep trying to gain some edge by tweaking the formulas for various statistics, but is the quest for the next decimal place of precision useful? If you’re trying to send a rocket to Mars? Absolutely. If you’re trying to tune up a business process, not really. Here’s why.

“Hi, I’m Jay Arthur, author of “Lean Six Sigma Demystified” and QI Macros [software]. I’m going to talk to you about what I call The Next Decimal Place.

“Because I’ve been in the software business, [I’ve seen] people and try and change formulas. Let’s say it’s Cp and Cpk. Well, we used to do the upper spec minus the lower spec over six standard deviations for CP, and guess what?

Posted by Jay Arthur in Improvement Insights, Jay Arthur Blog, Statistics.

Using Your Intuition to Stay Safe During the Pandemic

One of the challenges of the pandemic is the ongoing uncertainty. We know to wash our hands, mask our face and stay out of crowds. What can we do to take back some sense of control? Here’s what I’ve been doing.

For some of you, this may seem too “woo-woo” to digest. That’s okay. It’s just an insight from my other studies.

“Hi, I’m Jay Arthur, author of “Lean Six Sigma for Hospitals” and QI Macros [software].

“I don’t know about you, but this whole pandemic thing’s getting a little old, but we know two things for certain: 1 – More people will get sick, and 2 – More people will die.

Posted by Jay Arthur in Improvement Insights, Jay Arthur Blog.

NAHQ 2020 HQ Showcase – Jay Arthur

If you’re a registered NAHQ Next 2020 attendee,

1. Click on the link below.

https://www.webcastregister.live/nahq2020/welcome

 

2. Click on the NAHQ Next top banner to log in. It will take you to the page below. Log in with your name and email address:

 

3. Once you’re logged in, visit the On-Demand Sessions and scroll to the very bottom to view Jay’s session, “Zero Harm and the Trillion Dollar Prescription.”

Posted by Jay Arthur in Jay Arthur Blog.

7/24/20 AAHQ Trillion Dollar Prescription webinar

This was a webinar presented for AAHQ members, with Jay Arthur first doing an overview on the IHI’s goal, and then going into more detail and highlighting examples on how implementing Agile Lean Six Sigma can speed an organization’s improvement process and better sustain results.



Posted by Jay Arthur in Jay Arthur Blog.

7/7/20 QI Macros Webinar

Over 80 people signed up for this webinar, with Jay Arthur demonstrating how to use some of the useful features of QI Macros, as well as some of the new features introduced in recent releases of the software. Some attendees were familiar with the software and already use it, some had only begun to use it; all were interested in learning new ways that QI Macros can help them with their Agile Lean Six Sigma and Quality Improvement efforts. (You can hear him answering questions and comments typed in by webinar attendees.)  


  If you saw a feature demonstrated in the webinar that might have been added to QI Macros after the version you’re using (for instance, the Templates Wizard, the Fixed Limit indicator or the automated Process Change Wizard), you may need to purchase an upgrade to bring your QI Macros to the current version.

Posted by Jay Arthur in Jay Arthur Blog.

Root Cause Analysis in the Time of COVID-19

That's root cause analysis: What are the common patterns? Where's the Pareto principle?

Posted by Jay Arthur in Improvement Insights, Jay Arthur Blog.

Let’s Work Together

This is a fun thing we did last week. While Watching the movie “Forrest Gump,” Jay heard this song and had the idea that this song is particularly applicable to our current situation. Several of the people that work for QI Macros are musicians, so we tried to do something fun while we’re working remotely. This was recorded in 4 separate homes and then assembled and arranged by Nicholas. We hope you enjoy it:

 

Posted by Jay Arthur in Improvement Insights, Jay Arthur Blog.

Tools to Monitor Your Own Health

Even before COVID-19, I gave my staff digital thermometers, oximeters and blood pressure cuffs to help them monitor their health. You can too. Here’s how:

“Hi, I’m Jay Arthur, author of “Lean Six Sigma for Hospitals” and QI Macros [software].

“I don’t know about you but when I was a kid growing up and my mom needed to take my temperature we used something called a thermometer. This is actually the original box that it was in, but that’s no longer necessary right? Now we have these kind of tools which you can just buy at your local store. Once you press it and turn it on you just scan it across your head and it’ll read your temperature.

Posted by Jay Arthur in healthcare, Improvement Insights, Jay Arthur Blog.

FOLB – Fear of Looking Bad

Humans, by nature, have a fear of looking bad (FOLB). And we have a fear of looking stupid (FOLS). These are slowing COVID-19 response and quality improvement. Here’s why:

Hi, I’m Jay Arthur, author of “Lean Six Sigma Demystified” and QI Macros [software].

“You’ve all probably all heard some of these acronyms that are running around like FOMO: Fear Of Missing Out. Well, I wanted to introduce you to a couple more that I’d like you to consider. FOLB: Fear Of Looking Bad.

“Now when I’ve gone out to work with companies in consulting roles, some of these managers think, “I’m supposed to be in charge of fixing everything.

Posted by Jay Arthur in healthcare, Improvement Insights, Jay Arthur Blog, Lean, Manufacturing, Six Sigma.

U.S. Deaths by Age Group as of 4/24/2020

People over age 55 account for 92% of COVID-19 Deaths (data from CDC). Sweden is using similar data to leave the country open for most citizens while asking seniors to stay at home. How do we reopen the economy? Self-quarantine seniors; let everyone else get back to work.

Here’s the 2019-2020 Influenza (i.e., Flu) deaths. Again, seniors are 83.5% of deaths. The flu death rate is about 1 per 1,000. COVID-19 death rate is 1-2 per 100, perhaps lower in people under the age of 55 and higher for those over age 55.

Countermeasure: Self-quarantining seniors will help flatten the curve and prevent overwhelming healthcare.

Posted by Jay Arthur in healthcare, Jay Arthur Blog, QI Macros.