Improvement Insights Blog
Four Million Dollars Wasted on Six Sigma
In a recent podcast, Michael George, former CEO of the George Group admitted that one Cleveland Chemical company spent $4 Million on Six Sigma training without bottom-line results. George believes this is because the CEO did not take training or do a project.
I agree with George’s comment that “Education creates understanding; practice creates belief.” I disagree with his belief that CEOs have to be trained and do a project.
I have found that companies can start getting results in five days with only a day of training on the key tools. It doesn’t take CEO commitment to do this, just a dedicated team with a sponsorship. To change a culture requires a series of projects over time. This can happen with or without the CEO.
CEOs turnover all the time. The goal is to get this way of thinking into the marrow of the corporation, not the head.
When as little as 4% of the employees experience and adopt Six Sigma, it will stick in the corporate mindset. When 16-25% adopt, Six Sigma will take off and sweep through the organization converting the CEO as well.
Truthfully, if my clients spent $4 Million and got no bottom line results, I’d be embarrassed. Of course, I can help them start getting results immediately for less than $25,000. The risk is minimal and I offer a money-back guarantee.