Excel 2002 - QI Macros Technical Support

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Jay Arthur
888-468-1537
303-756-9144
KnowWare International, Inc.
DBA LifeStar
2253 S. Oneida
Ste 3D
Denver, CO 80224

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• QI Macros FAQs
• Excel FAQs
• SPC FAQs

Here are the technical support issues that apply to Excel 2002.

• No QI Macros Menu Appears (XL2002/2003)
• Macro Not Found (XL2002)

Excel 2002/2003 - No QI Macros Menu Appears

A. Click on HELP-ABOUT EXCEL
B. Click on Disabled Items
C. Enable qimacros.xla (2007) or qimacros.xlm (2006) or zqimenu.xlm (1997-2005) or any other macro.

You may have Macro Security set too high.
Click on Tools-Macros-Security and set to medium or low.

Macro Not Found

SYMPTOMS
Excel can't "see" a macro.

RESOLUTION
To resolve this problem,

1. In Excel, go to HELP-ABOUT EXCEL
   
2. Click on Disabled Items
   
3. Enable the missing macro

Excel 2002 - Run Time Error 13 - Type Mismatch

This problem was caused by Service Pack 2. Upgrade to Service Pack 3.
http://support.microsoft.com/kb/821292