Excel 2000 - QI Macros Technical Support

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Jay Arthur
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KnowWare International, Inc.
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Denver, CO 80224

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• QI Macros FAQs
• Excel FAQs
• SPC FAQs

Here are the technical support issues that apply to Excel 2000.

• No QI Macros Menu Appears (XL2000)
• Run-time Automation Error

Excel 2000 - No QI Macros Menu Appears

You may have a newer version of Excel installed (e.g., XP or 2003). The QI Macros always install in what the Windows Registry considers the most current version of Excel. Click on Start and look for Excel or Excel 2003.

You may also use Tools-Options-General-Alternate Startup Folder to specify the path to the current version's XLStart folder (c:\program files\microsoft office\office11\xlstart).

XL 2000 fails to autoload the QI Macros Menu.
You may have Macro Security set too high.
Click on Tools-Macros-Security and set to medium or low.

Alternate: If you've recentlly upgraded Excel,

1. You may have to reinstall the QI macros for the new version
2. If you use a desktop shortcut to start Excel, it may still be pointing to the old version of Excel. Go to c:\program files\microsoft office\office10 and create a new shortcut from Excel.exe

QI Macros Menu shows up twice

Windows 2000: For some reason, Windows 2000 "auto opens" the macro twice. It won't affect your performance and either menu will work. I've opened a ticket with Microsoft.

Excel 2000 - Run-Time Error - Automation

Unfortunately, this is an Excel bug, but they no longer supply the "hot fix" to correct the problem. Here is what Microsoft has to say. http://support.microsoft.com/kb/813120

You will have to upgrade Excel to get around this problem.
Microsoft dropped public support for Excel 2000 several years ago.

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