If Sports Were Six Sigma

Jay Arthur
888-468-1537
303-756-9144
KnowWare International, Inc.
DBA LifeStar
2253 S. Oneida
Ste 3D
Denver, CO 80224

We help people think!

Copyright © 2007

If sports were Six Sigma, they'd be pretty boring. No one would ever make a mistake. (Actually, there would be 3.4 mistakes for every 1,000,000 plays, but teams might have to play for months to decide a game.)

Baseball

Every batter would hit a home run or every pitcher would strike out every batter. It would take 333,000 at bats to get one out or one run.

Football

Every kickoff or play would result in a touchdown for either the offense or defense (e.g., a fumble recovered and run in for a touchdown). At the end of four quarters, the result would be a coin toss and the point spread would always be 6 or 7.

Basketball

Every shot from anywhere on the court would always find nothing but net, so everyone would shoot 3-pointers. The result would be a coin toss and the point spread would be 3 (no one would ever foul a player).

Golf

Every stroke would produce a hole in one.

Tennis

Every serve would be an ace or every return would win the point.

You get the idea.

Bottom line: If top professional athletes weren't so pathetically error-prone and variable in their performance, sporting events would be too boring to tolerate.

Here's My Point
Your employees, even your best employees, are hopelessly flawed and variable. Relying on them for a perfect product or service is hopeless. It would be like expecting your favorite athlete to win every game and never lose.

Your only hope in the war against delay, defects and deviation that make sporting events so entertaining and worklife so miserable is a vigilant, self-correcting, mistake-preventing uber-process. If your process is set up in such a way that products cannot be delayed and employees cannot make mistakes, then anyone can out perform Tiger Woods, not on the golf course, but in the office, store or factory floor.

Isn't it time to turn your rookies into star players?

© 2008 Jay Arthur, the KnowWare® Man, works with managers who want to plug the leaks in their cash flow.

Hire Jay Arthur to train your staff in his one-day Lean Six Sigma Workshop! Contact Jay at (888) 468-1537, lifestar@rmi.net.

Rights to reprint this article in company periodicals is freely given with the inclusion of the following tag line: "© 2008 Jay Arthur, the KnowWare® Man, (888) 468-1537, lifestar@rmi.net."

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