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Jay Arthur
888-468-1537
303-756-9144
KnowWare
International, Inc.
DBA LifeStar
2253 S. Oneida
Ste 3D
Denver, CO 80224

We help people think!
Copyright © 2008
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Learn how to
use and interpret SPC charts and tools.
You don't have to be a statistician to use SPC.
Don't get lost in the formulas. Learn how to use and interpret SPC charts
to analyze and improve your processes and products.
This book contains detailed examples and step-by-step instructions for:
- Defining processes
- Choosing the Right Chart
- Analyzing Stability with Control Charts
- Analyzing Capability with Histograms and Cp, Cpk
Table of Contents
What is Statistical Process Control?
- Key Tools
- What is the Goal of SPC?
Flowcharts
- Use Flowcharts to Define and Refine Processes
- Process and Quality Indicators
- Drawing Flowcharts using the QI Macros
Control Charts
- What is a Control Chart?
- What does a Control Chart Tell You?
- Stability Analysis
- Recalculating Control Limits to Show Process Changes
- Using Control Charts to Compare Data From Different Processes
- Which Control Chart Should I Use?
- Why Are There So Many Charts?
- Creating Control Charts With the QI Macros
- Creating Charts Using Macros from the Pull Down Menu
- Creating Charts Using Fill-in-the-Blanks Templates
- Formulas
Histograms and Process Capability Analysis
- Product and Process Variation
- Process Capability Analysis Requires Stability
- Understanding Distributions
- Capability Indicies
- Defects Per Million
- Interpreting the Results to Improve Your Process
- Formulas
- Cp and Pp
- Cpk and Ppk
- Sigma Estimator
- Constants for Sigma Estimator Calculation
- One Sided Spec Limits
- Defects Per Million
- Z scores
- Sample Calculations
- Running a Histogram in the QI Macros SPC
- Software
- QI Macros Calculations
- Creating a Histograms Using the Fill-in-the-Blanks Templates
SPC Simplified - Statistical Process Control Made Easy
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