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Jay Arthur
888-468-1537
303-756-9144
KnowWare International, Inc.
DBA LifeStar
2253 S. Oneida
Ste 3D
Denver, CO 80224

We work with companies
that want to fire up their profits using
Lean Six Sigma

Copyright © 2011

• Lean Six Sigma Lessons on Line
• Lean Six Sigma in Healthcare
• Lean Six Sigma in Various Industries
  
• AIAG Measurement System Analysis
  
• Lean Six Sigma and Lean Thinking
• Six Sigma Articles
• Six Sigma How to Articles
• Six Sigma Pitfalls
• Six Sigma Tools
• Design for Six Sigma
  
• Innovation
• People
• QI Macros and Excel Tips

  Lean Six Sigma Lessons On Line

• Lean Six Sigma Welcome and Overview
• Lesson 1: Laser-Focus Your Improvement Effort
• Lesson 2: Double Your Quality
• Lesson 3: Double Your Speed
• Lesson 4: Sustain Your Improvements
• Lesson 5: Implementing Lean Six Sigma using crawl-walk-run
• Lesson 6: Principles of Lean

  Design for Six Sigma (DFSS)

• Design of Experiments DOE
• Failure Mode and Effects Analysis FMEA
• Quality Function Deployment QFD House of Quality
• Reverse R&D - May 2005

AIAG Measurement System Analysis

• AIAG Measurement System Analysis MSA Gage R&R
• Gage R&R Bias and Linearity
• Gage R&R Destructive Testing
• Gage R&R One-Sided Destructive Testing

Lean Six Sigma

• Double Your Profits
• Exceeding Customer Expectations
• Firefighters Guide to Root Cause Analysis
• Lean Six Sigma
• Green Lean Six Sigma
• Decision Delays
• Decisive Force
• Decide Fast, Act Fast
• Growing Your Business with Lean Six Sigma
• Lean 3 P Process
• Lean Knowledge Work
• Lean Six Sigma Mindset
• Lean Six Sigma the Easy Way
• Lean Six Sigma Xerox
• Lean Start Up
• Lean Warfare
• Magnificent Seven Tools
• Management by Quality
• Mousetraps or Processes?
• New Years Resolution - Minor in Major Things
• Our Reward Systems are Broken
• Pareto's Rule is a Power Law
• Primitive Cultures
• Process 101
• Red Tape: Value Added and Non-Value Added Work
• The Curse of Randomness
• Talent versus Process
• The Five Whys of Success
• The Law of Subtraction
• The Religion of Reuse
• The Seductive Backlog
• Theory of Constraints
• Time Distortion
• Work Arounds
• You Don't Need More People

Lean

• Go and See
• Inventory is Evil
• Lean 5S Strategy and Broken Windows
• Lean Learning
• Lean Offices
• Lean Services - Do More With What You've Got
• Mind the Gap
• Parkinson's Law and Lean

Six Sigma

• Six Sigma B. C. (Before Computers)
• Six Sigma Baseball
• Six Sigma Billing
• Six Sigma Sports

Statistics

• Statistical Bullies
• Statistical Software for Excel

Six Sigma Implementation

• Data Collection and Measurement
• How I Saved Millions Using a 1960s Movie Title - Dirty Dozen Process for Root Cause Analysis
• Seduce Them With Success - from Quality Progress Sept 2005
• The Foolishness of the Five Senses
• The Process Paradox
• Are You a Six Sigma Salmon?
• Spring Forward, Fall Back
• The Death of Manufacturing Special
• Leadership Commitment to Six Sigma
• The State of Six Sigma
• The Guerilla Guide to Six Sigma
• What comes first: Process or Technology?
• Show Me the Money
• Taguchi Loss Function - stability vs capability
• Freakomomics - The Importance of Using Data
• Freakomomics 2 - Become a Detective Superhero
• Jack Welch on Six Sigma and Winning
• Defects, Mistakes and Errors
• The Hole in Krispy Kreme
• Job Security
• Workarounds
• What is a Process? SIPOC Diagram
• Why Is Six Sigma So Slow?

Six Sigma How to Articles

• Emergency Department (ED) Length of Stay
• Risk Free Way to Implement Six Sigma
• Develop Your Master Improvement Story
• Focus, Focus, Focus
• Double Your Quality with Six Sigma
• Double Your Speed with Six Sigma
• Training vs Experience
• Measurement Simplicity
• Finding the Invisible Low Hanging Fruit
• Prerequisites for Six Sigma
• Core Score - Choosing the Right Metrics
• Mistake Proofing with Color
• Brainstorming Pitfalls

Six Sigma Pitfalls

• Barriers to Lean Six Sigma
• Bridezilla Meets Six Sigma
• Plows vs Tractors
• CEO Kills Six Sigma
• Defending Your Data
• The High Cost of Bad Data
• Six Sigma Tarpits
• The Biggest Barrier to Lean Six Sigma
• Why Do Six Sigma Teams Fail?
• The Overtime Barrier to Lean Six Sigma
  

Application of Six Sigma in Various Industries

• Customer Supplier Relationships
• Quality in Customer Service
• Oops!
• Call Center Quality
• Lean Software
• Measuring Marketing
• Service vs Manufacturing
• Software Quality
• Transactional Six Sigma

Lean Six Sigma in Healthcare

• Faster, Better, Cheaper Healthcare in Five Days Using Lean Six Sigma
  • Faster Hospitals in Five Days (pdf)
  • Better Hospitals in Five Days (pdf)
  • Cheaper (More Profitable) Hospitals in Five Days (pdf)
    
• Bar Codes Bust Medication Errors
• Emergency Department (ED) Length of Stay
• IHI's 5 Million Lives Campaign - I Pledge Allegiance to Science and Evidence
• Lean Doctor's Office
• Lean Healthcare? - A Case Study
• Lean Healthcare

Related Articles by Other Authors

• Control Charts in Newspapers and Printing

Six Sigma Tools

All of these tools are included in the QI Macros for Excel Six Sigma Software

• Box and Whisker Plot
• Choosing the Right Control Chart
• Control Charts
• DPMO Six Sigma Calculator
• Excel add ins
• Excel macros
• Excel templates
• Flow Chart
• Frequency Histogram
• Gantt Chart
• Histogram with Cp and Cpk
• Ishikawa Fishbone Diagram
• Line Graph
• Pareto Chart
• PPAP Forms
• Run Chart
• Scatter Plot Matrix
• Scatter Plot Diagram
• Sample Size Calculator
• Six Sigma Software
• SPC Software
• SPC Charts
• Statistical Process Control Software

Innovation

• Can Six Sigma Kill Your Company?
• Blue Ocean Strategy
• Measuring Innovation
• Innovation vs Improvement
• Innovative Countermeasures
• Process Innovation

People

• Conflicting Goals
• Barriers to Six Sigma
• Decision Delays
• Decisive Force
• Decide Fast, Act Fast
• Honor Your Progress
• Right Sizing Your Teams

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