Capability Analysis
Do you have a histogram of the process using continuous data?
No - Create a histogram of your data.
Do all of the bars of the histogram fit within the customer's specified upper and lower limits?
Yes - Continue to monitor the process.
Do only some of the bars of the histogram fit within the customer's specified limits?
Yes - Use the problem solving process to improve the process until the histogram will fit inside the customer's specified limits.
Are all of the bars of the histogram outside the customer's specified limits?
Yes - Use Benchmarking or QFD to reengineer the process.
