u Chart in Excel |
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Jay Arthur
We help people think! Copyright © 2009
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The purpose of
a u chart is to determine stability of "counted" data (e.g., errors
per bill, dents in a car door, etc.) when there can be more than one defect
per unit and the sample size varies.
Here is an example of a u chart created using the QI Macros SPC Software. The stair step or skyline control limits are the result of the varying sample sizes.
u chart data looks like this
The u chart will help evaluate process stability when there can be more than one defect per unit. Examples might include: the number of defective elements on a circuit board, the number of defects in a dining experience--order wrong, food too cold, check wrong, or the number of defects in bank statement, invoice, or bill. The u chart is especially useful when you want to know how many defects there are not just how many defective items there are. It's one thing to know how many defective circuit boards, meals, statements, invoices, or bills there are; it is another thing to know how many defects were found in these defective items. Other Resources
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