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Jay Arthur
888-468-1537
303-756-9144
KnowWare
International, Inc.
DBA LifeStar
2253 S. Oneida
Ste 3D
Denver, CO 80224

We help people think!
Copyright © 2008
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Process
Definition
Is your process defined using a flowchart? Yes
No-Use Process Flowcharts to Define the Process
Value Added Flow Analysis
Have you identified and removed any non-value added idle time (arrows),
activities (boxes), or rework loops from your process? Yes
No-Use Value-Added Flow Analysis To Remove Non-Value
Added Steps from the Process
Measuring
Your Process
Have you determined your customer's valid requirements and used them
to develop "Q&Ps"-- quality and process indicators? Yes
No-Determine, measure, and graph the quality
and process indicators of the process

Process Stability
Is your process stable? Yes
No-Use control charts evaluate the stability
of your indicators.

Process Capability
Is your process capable of meeting the customer's requirements 100%
of the time?
Yes - Continue to Monitor the Process.
No - Use histograms to evaluate the capability
of your continuous-data indicators.
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