Countermeasures Matrix

Jay Arthur
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KnowWare International, Inc.
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Like ecological weed prevention, a countermeasure prevents problems from ever taking root in a process. A good countermeasure not only eliminates the root cause but also prevents other weeds from growing.

Process

1. Transfer the problem statement and the root causes from your root cause analysis (Ishikawa or fishbone diagram).
2. For each root cause, identify one to three broad countermeasures (what to do).
3. Rank the effectiveness of each countermeasure (Low, Medium, or High)
4. Identify the specific actions (how to do it) for implementing each countermeasure.
5. Rank the feasibility (time, cost) of each specific action (Low, Medium, or High).
6. Decide which specific actions to implement.

Watch this video to learn more about the Countermeasures Matrix.

The Countermeasures Matrix is just one of the tools included in the QI Macros for Excel SPC Software for Excel.

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