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Monday, October 02, 2006

Mistake-proofing Drunk Drivers

According to Businessweek's October 9th issue, Nissan and Toyota are developing sensors and software to detect when a driver is drunk and then disable the vehicle. After watching a drunk driver plow into a stalled lane of traffic on a local interstate recently, it seems like a heck of a good idea.

They haven't quite perfected it yet; erratic drivers can trigger the safety mechanism. Knowing Toyota and Nissan, I'm sure they'll figure it out.
That's mistake-proofing.
How do you change your processes, product or service to make it impossible for humans to cause an error, especially a potentially fatal one?

Jay Arthur, the KnowWareรข Man, works with companies that want to plug the leaks in their cash flow using Lean Six Sigma. He is the author of the Lean Six Sigma Simplified System and the QI Macros SPC Software for Excel. While most consultants tell you to train some Black Belts, Jay wants you to develop Money Belts--people who can find and fix the leaks in your cash flow.

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