One-Day Lean Six Sigma Training for Healthcare!


© 2007 KnowWare International, Inc. DBA LifeStar
2253 S. Oneida St., Ste 3D
Denver, CO 80224

Jay Arthur
888-468-1537
303-756-9144
Email Us

We help people think!

Tired of Medication Errors, Treatment Delays and Deviation Costing You Patients, Adverse Outcomes, Time and Profit?

Jay Arthur's one day, Lean Six Sigma Simplified workshop is perfect for healthcare. Believe me...I drank the Kool-Aid. I'm a Black Belt and the complete, detailed Six Sigma process and trained Black Belts are useful if you're designing and building sophisticated medical equipment, but can be overkill if you just want to improve patient flow and reduce medical errors.
- Cris Taylor

Typical Lean Six Sigma training takes 10-20 days spread over 2-4 months at costs ranging from $5,000 to $40,000 per person. The goal of these trainings is to turn you into a statistician. Do you want statisticians or employees who can solve pressing problems?

We turn "gut feel, trial-and-error driven" participants into data driven problem solvers in one day with up to 25 people for as little as $7,500.

It's a crash course designed to put you in the fast lane to Lean Six Sigma results.

How can Jay do in a day what others do in five?

The answer is simple.

Why are most Lean Six Sigma trainings five or more days? One of Jay's friends who worked for a big Six Sigma training company says the answer is simple: Billable Hours! The more hours you teach, the more money you can charge.

Why do these companys push expensive and complex SPC software? Billable Hours. The more complex the software, the longer it takes to learn.

I had one office person go to a Greenbelt training class which used Minitab. He came back and couldn't even create a Pareto chart. I showed him how to do it with QI Macros and he learned how to do it in, well, 5 seconds. tough stuff.
Patient Safety Manager

After years of using these methods and tools, Jay found that he used a handful of tools and methods to solve virtually all problems. And that's what he teaches. He also found that the QI Macros make it easy to learn and use the tools. As one customer puts it, it shifts the discussion from how complex and hard it seems, to "what does the data tell us?"

Jay also uses many accelerated learning techniques (like using your data instead of made up case studies).

Why doesn't Jay want more billable hours? Because he'd have to violate Pareto's rule: 20% of the methods and tools will produce over 80% of the results. (The other 80% of the methods and tools will only produce 20% of the results. They're a waste of your time and his!)

We don't do it all, of course. We call it Lean Green Five Sigma training, because we only teach you the essential methods and tools you need to start achieving results and moving toward 5-sigma.

Most companies aren't ready for all of the complex methods and tools required to achieve Six Sigma.

If your company is like other successful and profitable companies, you may not be sure that Lean Six Sigma can improve your bottom line, but after looking at all kinds of companies, I can tell you that most are successful and profitable while barely 3 sigma. They have no idea how much more productive and profitable they can be at 4- and 5- sigma.

You don't need to be a Black Belt in statistical methods to start making big gains. You only need a few key methods and tools and lots of improvements to achieve 5-sigma. By the time you get up to 5-sigma, you'll have pocketed enough money to send anyone you want to Black Belt training. And you'll know who has the aptitude for it.

And we tailor our training to your company's data and needs, because you learn better when it's relevant to your job. We like to develop improvement stories right in the classroom so that you'll be ready to start root cause analysis immediately.

Is it right for you?

  • Do you have 10 or more employees to train?
  • Would you like to save money on tuition and travel?
  • Would you like to get training tailored to your needs?
  • Would you like to start getting results as quickly as possible?

Lean Six Sigma One-Day Workshop

Learning Objectives:

  • Understand Lean Six Sigma and what it can do for your patients and your bottom line
  • Learn the differences between Lean and Six Sigma and the surprisingly simple methods and tools you need to start making big improvements immediately.
  • Understand how to implement Lean Six Sigma using a crawl-walk-run approach that will, surprisingly, maximize your benefits while minimizing your risks and costs
  • Understand how to laser-focus your improvement teams for breakthrough results
  • Understand how to use a few key tools for measurement/analysis to drive breakthrough improvement in your mission critical processes

Lean Six Sigma Overview

  • What is Lean?
  • What is Six Sigma?
  • TQM versus Six Sigma
  • How to Successfully Implement Six Sigma and Avoid the Pitfalls
    Morning Break
Laser Focus the Improvement
  • Three Key Processes: Focus, Improve, Sustain
  • The Master Improvement Story
  • The 4/50 Rule
Improve the Process
  • How to Double Your Speed Using Lean Thinking
    Lunch Break
  • How to Double Your Quality Using Six Sigma
    Afternoon Break
    Working Session to Create a Improvement Stories
  • Identify Mission Critical Processes
  • What are the key areas of customer pain about our service?
  • Link areas of pain to process improvement efforts
Sustain the Improvement
  • Flowcharting the Process
  • Choosing Control Charts
  • Analyzing Stability
  • Analyzing Capability

Workshop Deliverables
Improvement Stories for Your Business
Identification of Data to be Used or Gathered
Understanding of Lean Six Sigma and How to Implement It to Avoid the Common Pitfalls

Materials Provided to all Participants valued at almost $4,000:

  • QI Macros SPC Software for Excel and User Guide ($2,500 value)
  • Six Sigma Simplified Books ($750 value)
  • Six Sigma Money Belt Action Plan ($250 value)
  • Lean Simplified Book ($300 value)
  • Lean, Six Sigma and SPC Quick Reference Cards ($225 value)
Optional Materials
  • QI Macros Training CD $50/person ($1,250)

Prework

  • Includes up to four hours of data analysis for us to prepare for the workshop.

Course Length: 8 hours
Participants: up to 25

Investment (option 1): $7,500 including U.S. travel, and all training materials and QI Macros software for all 25 participants.

Investment (option 2): $5,000 with 30-day evaluation version of the QI Macros SPC Software.

Investment (option 3): $11,000 - Option 1 plus an additional day of individual and/or team coaching/consulting to gather data and develop improvement projects. (Must be the day before or after training.)

Requirements
Computer Lab: To maximize learning, we recommend using a computer lab or laptop computers equipped with Microsoft Excel. There should be at least one computer for every two participants.

Data: We also need Excel spreadsheets of data about your defects, delays, and costs that can be used for the training. These are needed at least seven days before the training begins.

Green Belt Certification:
Just attending the class won't get you certified as a green belt, but completing an improvement project and submitting all of the documentation of your methods and tools will. Up to nine members per team can be certified for only $995/member.

Call 888-468-1537 to book Jay and bring his one-day Lean Six Sigma workshop to your company.

You are to be commended for the curriculum that
you have put together for Green Belt training. It is
straight forward and much easier to grasp than the material I have seen from other more expensive programs.
- Kevin Beard


Lean Six Sigma Bootcamp

Want more depth so that you can move even more quickly? Consider booking Jay's three-day Lean Six Sigma Bootcamp:

Day One

  • Lean Six Sigma Workshop

Day Two and Three

  • 2-4 hour consultations with each team formed in the workshop.

Alternate Format

Day One

  • 1/2 day Lean Simplified Workshop
  • 1/2 day Application of Lean techniques in your work environment.

Day Two

  • 1/2 day Six Sigma Simplified Workshop
  • 2-4 hour consultations with each team formed in the workshop.

Day Three

  • 2-4 hour consultations with each team formed in the workshop.
Investment: $17,500 which includes all prework, materials and travel.

Other On-Site Training

  1. Lean Six Sigma Leadership Workshop

  2. JIT Training for Root Cause Teams

  3. Lean Six Sigma and QI Macros Training

  4. Choosing and Using Control Charts for Statistical Process Control

About the Company and Jay Arthur

KnowWare International Inc., dba Lifestar, was founded by Jay Arthur in 1992. Jay Arthur, The KnowWare® Man, is the owner and president.

Jay was trained in the Deming Award Winning Florida Power and Light improvement process in 1990. He has worked as both a quality and process manager within a Fortune 50 company and on his own as a Six Sigma resultant. Jay applies the 4/50 rule to the discipline of Lean Six Sigma and excels at finding the 4% of the knowledge and tools that are needed to deliver 50% of the results.

He is the author of Six Sigma Simplified, The Six Sigma Instructor Guide. Lean Simplified and the creator of the QI Macros for Excel, a software package that leverages the power of Microsoft Excel to draw all of the charts and graphs needed for JCAHO and Healthcare quality. Over 60,000 copies of the QI Macros have been sold and over 2,000 Hospitals and Medical Facilities are using the QI Macros to meet JCAHO requirements.

Jay is also a Certified Master Practitioner of Neuro-Linguistic Programming. He is the author of How to Motivate Everyone and the co-author of The Motivation Profile, a self paced guide that has been used in Fortune 500 companies to train sales personnel, and to diagnose and resolve conflict in ailing teams. Jay has written five John Wiley and Sons books on software engineering and holds a BS in Systems Engineering from the University of Arizona.

Lean Six Sigma Breakthrough Improvement Projects

U S WEST Communications

  • Saved over $36 million in billing expense
  • Cut computer system downtime by 74% in just six months (see enclosed article)
  • Reduced order error rate from 17% to 3% in just four months, saving over $250,000 per month.

Department of Veterans Affairs

  • Performed Value Added Flow Analysis on Claims Process
  • Identified opportunities to cut claims process cycle time in half

Planning a meeting or conference in Denver? Consider Jay for one of your breakouts. Call now to book Jay for a pre-conference workshop on Lean Six Sigma or breakout session.

Call 888-468-1537 to Book Jay Now!

© 2007 KnowWare International Inc. (888) 468-1537
knowwareman@qimacros.com
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