Improvement Insights Blog
Lean – Unnecessary Processing of Online Credit Cards
Almost every time I purchase something online, I see a form that looks like this:
Type of card and credit number are redundant
The Credit Card Type and Credit Card Number are redundant resulting in unnecessary duplication and processing
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- AMEX card numbers start with a “3”
- Visa card numbers start with a “4”
- Mastercard numbers start with a “5”
- etc.
There is no reason to ask for both. The number will tell you what kind of card you’re processing. Every day, across millions of transactions, customers are asked unnecessarily for a Credit Card Type. This is a type of waste. It irritates me.
