Six Sigma Simplified Training Video

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Jay Arthur
888-468-1537
303-756-9144
KnowWare International, Inc.
DBA LifeStar
2253 S. Oneida
Ste 3D
Denver, CO 80224

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Copyright © 2008

Six Sigma Training Content Outline

Section 1: What is Six Sigma?

Why Six Sigma?

•         Benefits of Six Sigma
•         Potential Savings for a $10 million/year 3 sigma business

What is Six Sigma?

• TQM versus Six Sigma
• Six Sigma in Parts per Million
• Staircase to World Class Quality
• The Journey to Six Sigma

How to Successfully Implement Six Sigma and Avoid the Common Pitfalls

• The Seven Deadly Mistakes in Implementing Six Sigma
• Three Types of Response to Change
• Factors that Influence Adoption
• Why Six Sigma Simplified?
• Use the 4-50 Rule
• The Dark Side of the 80/20 Rule
• The Power of Diffusion
• The Universal Improvement Process
• Secrets to Six Sigma Success

Six Sigma Simplified

• Focus the Improvement
• Improve Mission Critical Systems
• Sustain the New Level of Performance
• Honor Your Progress

Section 2: Laser Focus the Improvement

Business Models

• The Discipline of Market Leaders
• Growing Your Business
• The Balanced Scorecard
  • Financial Growth
  • Customer Satisfaction
  • Growth and Development
  • Productivity and Quality

Create a Master Improvement Story

• The Voice of the Customer
• Choose the Indicators
• Focus on Performance
• Narrow Your Focus
• Clarify Sponsorship
• Initiate Root Cause Teams
• The Secret to Six Sigma
  

Section 3: Improve the Process

Jargon Map

Double Your Speed

• Universal Process Flow
• Value Added Flow Analysis

Double Your Quality

• The Hidden “Fix It” Factory
• Focus on Performance
• Narrow Your Focus
• Identify Root Causes
• Implement Countermeasures
• Verify Results
• Review and Refocus
• The Secret to Six Sigma

Section 4: Sustain the Improvement

Define Your Process

• The Universal Process Flow
• Flowchart Your Process

Choosing the Right Chart

• What are You Measuring?
  • Cycle Time
  • Defects
  • Measured data
• Attribute versus Variable Data
• Choosing an Attribute Chart
• Choosing an X Chart
• Sample sizes

Analyzing the Data

• Stability Analysis
  • Upper and Lower Control Limits
  • Special Cause Variation
  • Unstable Conditions
• Capability Analysis
  • Histograms
  • Specification Limits versus Control Limits
  • Cp and Cpk

Section 5: Honor Your Progress

Recognize and Reward

Review which objectives are:

• On Target
• In Trouble
• In Jeopardy

Refocus

Staircase to World Class Quality

Add Six Sigma Simplified DVD (#265) $197 plus S&H